Epic Services are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Epic Services Web site and governs data collection and usage. By using the Epic Services website, you consent to the data practices described in this statement.

Collection of your Personal Information

Epic Services do not collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number unless you provide that information to us by registering on the site or subscribing to an email newsletter or other such service.

Information about your computer hardware and software may be automatically collected by the Epic Services web site. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Epic Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Epic Services web site.

Epic Services encourages you to review the privacy statements of any web sites you choose to link to via links provided on this site so that you can understand how those web sites collect, use and share your information. Epic Services is not responsible for the privacy statements or other content on web sites outside of the Epic Services family of web sites.

Use of your Personal Information

Epic Services collects and uses your personal information to operate the Epic Services Web site and deliver the services you have requested. Epic Services may also use your personally identifiable information to inform you of other products or services available from us. Epic Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Epic Services does not sell, rent or lease its customer lists to third parties. Epic Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Epic Services may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Epic Services, and they are required to maintain the confidentiality of your information.

Epic Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Epic Services keeps track of the web sites and pages our customers visit within Epic Services, in order to determine what Epic Services services are the most popular. This data may be used to deliver customised content and promotional material within Epic Services to customers whose behaviour indicates that they are interested in a particular subject area.

Epic Services will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Epic Services or the site; (b) protect and defend the rights or property of Epic Services; and, (c) act under exigent circumstances to protect the personal safety of users of Epic Services, or the public.

Use of Cookies

The Epic Services Web site uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Epic Services pages, or register with Epic Services site or services, a cookie helps Epic Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Epic Services Web site, the information you previously provided can be retrieved, so you can easily use the Epic Services features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Epic Services services or Web sites you visit.

Security of your Personal Information

Epic Services secures your personal information from unauthorized access, use or disclosure. Epic Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Epic Services will occasionally update this Statement of Privacy to reflect company and customer feedback. Epic Services encourages you to periodically review this Statement to be informed of how Epic Services is protecting your information.

Contact Information

Epic Services welcomes your comments regarding this Statement of Privacy. If you believe that Epic Services has not adhered to this Statement, please contact Epic Services at admin@epicservices.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.