Epic Services are committed to protecting your privacy and developing technology
that gives you the most powerful and safe online experience. This Statement of Privacy
applies to the Epic Services Web site and governs data collection and usage.
By using the Epic Services website, you consent to the data practices described
in this statement.
Collection of your Personal Information
Epic Services do not collect personally identifiable information, such as your e-mail
address, name, home or work address or telephone number unless you provide that information to us by registering on the site or subscribing to an email newsletter or other such service.
Information about your computer hardware and software may be automatically
collected by the Epic Services web site. This information can include: your IP address,
browser type, domain names, access times and referring Web site addresses. This
information is used by Epic Services for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use
of the Epic Services web site.
Epic Services encourages you to review the privacy statements of any web sites
you choose to link to via links provided on this site so that you can understand how those
web sites collect, use and share your information. Epic Services is not responsible
for the privacy statements or other content on web sites outside of the Epic Services
family of web sites.
Use of your Personal Information
Epic Services collects and uses your personal information to operate the Epic Services
Web site and deliver the services you have requested. Epic Services may also use
your personally identifiable information to inform you of other products or services
available from us. Epic Services may also
contact you via surveys to conduct research about your opinion of current services
or of potential new services that may be offered.
Epic Services does not sell, rent or lease its customer lists to third parties.
Epic Services may, from time to time, contact you on behalf of external business
partners about a particular offering that may be of interest to you. In those cases,
your unique personally identifiable information (e-mail, name, address, telephone
number) is not transferred to the third party. In addition, Epic Services
may share data with trusted partners to help us perform statistical analysis, send
you email or postal mail, provide customer support, or arrange for deliveries. All
such third parties are prohibited from using your personal information except to
provide these services to Epic Services, and they are required to maintain
the confidentiality of your information.
Epic Services does not use or disclose sensitive personal information, such
as race, religion, or political affiliations, without your explicit consent.
Epic Services keeps track of the web sites and pages our customers visit within
Epic Services, in order to determine what Epic Services services are
the most popular. This data may be used to deliver customised content and promotional material
within Epic Services to customers whose behaviour indicates that they are interested
in a particular subject area.
Epic Services will disclose your personal information, without notice,
only if required to do so by law or in the good faith belief that such action is
necessary to: (a) conform to the edicts of the law or comply with legal process
served on Epic Services or the site; (b) protect and defend the rights or
property of Epic Services; and, (c) act under exigent circumstances to protect
the personal safety of users of Epic Services, or the public.
Use of Cookies
The Epic Services Web site uses "cookies" to help you personalize your online
experience. A cookie is a text file that is placed on your hard disk by a Web page
server. Cookies cannot be used to run programs or deliver viruses to your computer.
Cookies are uniquely assigned to you, and can only be read by a web server in the
domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save
you time. The purpose of a cookie is to tell the Web server that you have returned
to a specific page. For example, if you personalize Epic Services pages, or
register with Epic Services site or services, a cookie helps Epic Services
to recall your specific information on subsequent visits. This simplifies the process
of recording your personal information, such as billing addresses, shipping addresses,
and so on. When you return to the same Epic Services Web site, the information
you previously provided can be retrieved, so you can easily use the Epic Services
features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies
if you prefer. If you choose to decline cookies, you may not be able to fully experience
the interactive features of the Epic Services services or Web sites you visit.
Security of your Personal Information
Epic Services secures your personal information from unauthorized access,
use or disclosure. Epic Services secures the personally identifiable information
you provide on computer servers in a controlled, secure environment, protected from
unauthorized access, use or disclosure. When personal information (such as a credit
card number) is transmitted to other Web sites, it is protected through the use
of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
Epic Services will occasionally update this Statement of Privacy to reflect
company and customer feedback. Epic Services encourages you to periodically
review this Statement to be informed of how Epic Services is protecting your
information.
Contact Information
Epic Services welcomes your comments regarding this Statement of Privacy.
If you believe that Epic Services has not adhered to this Statement, please
contact Epic Services at admin@epicservices.com.au.
We will use commercially reasonable efforts to promptly determine and remedy the
problem.